Response.....................................................................

For our study we targeted flight attendants from two airlines based in five large U.S. hubs. We mailed surveys to a random sample of 50% of the flight attendants based at these hubs. Of the 5,398 flight attendants to whom we mailed surveys, we received a survey from 2,614. This is response rate of over 48%, which is great success!

In addition, we spent some time in these airport hubs distributing surveys. Of the flight attendants in those hubs who were not part of our randomly selected group (who received a survey in the mail) we received an additional 1,086 surveys, meaning that we enriched the sample that came from the mail with an additional 20% response from these non-targeted fight attendants.

Overall, we received a total of 4,013 completed surveys!


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